Activate media feature pack on Windows 11
Ensuring our DTS.exe software functions smoothly on Windows 11 may require the installation or activation of the Media Feature Pack. This guide will walk you through the steps needed to enable this essential component, which is crucial for proper webcam and media functionality. Follow the instructions below to ensure your webinar software is set up correctly and ready for use.
Press Windows + I to open the Settings app.
Go to System > About.
Check your Windows edition under Windows specifications. If you have a Windows N edition, you need to install the Media Feature Pack.
Press Windows + I to open the Settings app.
Navigate to Apps > Optional features.
Click on the View features button under the Add an optional feature section.
In the search box, type Media Feature Pack.
Check the box next to Media Feature Pack.
Click Next and then click Install.
Wait for the installation to complete. This may take a few minutes.
After the installation is complete, restart your computer to apply the changes.
After restarting, you can verify that the Media Feature Pack is installed by going back to Settings > Apps > Optional features and checking if Media Feature Pack is listed under the installed features.
If DTS.exe still doesn't start or show the webcam, try the following steps.
Press Windows + X and select Device Manager.
Expand the Cameras or Imaging devices section.
Right-click on your webcam and select Update driver.
Choose Search automatically for updated driver software and follow the prompts.
Press Windows + I to open the Settings app.
Go to Privacy & security > Camera.
Ensure that Camera access is turned on for your device and for apps.
Make sure Allow desktop apps to access your camera is also turned on.
Uninstall the current installation of DTS.exe.
Download the latest version from the MyOwnConference website.
Install it again and check if the issue is resolved.
If you continue to face issues, please contact MyOwnConference support for further assistance.
By following these steps, you should be able to install or activate the Media Feature Pack on Windows 11 and resolve any issues with our DTS.exe software not starting or showing the webcam.
Step-by-step guide to install or activate Media Feature Pack on Windows 11
Check Windows edition
Press Windows + I to open the Settings app.
Go to System > About.
Check your Windows edition under Windows specifications. If you have a Windows N edition, you need to install the Media Feature Pack.
Open optional features
Press Windows + I to open the Settings app.
Navigate to Apps > Optional features.
Add a feature
Click on the View features button under the Add an optional feature section.
Search for Media Feature Pack
In the search box, type Media Feature Pack.
Check the box next to Media Feature Pack.
Install Media Feature Pack
Click Next and then click Install.
Wait for the installation to complete. This may take a few minutes.
Restart your computer
After the installation is complete, restart your computer to apply the changes.
Verify installation
After restarting, you can verify that the Media Feature Pack is installed by going back to Settings > Apps > Optional features and checking if Media Feature Pack is listed under the installed features.
Troubleshooting
If DTS.exe still doesn't start or show the webcam, try the following steps.
Update your webcam drivers
Press Windows + X and select Device Manager.
Expand the Cameras or Imaging devices section.
Right-click on your webcam and select Update driver.
Choose Search automatically for updated driver software and follow the prompts.
Check privacy settings
Press Windows + I to open the Settings app.
Go to Privacy & security > Camera.
Ensure that Camera access is turned on for your device and for apps.
Make sure Allow desktop apps to access your camera is also turned on.
Re-download and re-launch DTS.exe
Uninstall the current installation of DTS.exe.
Download the latest version from the MyOwnConference website.
Install it again and check if the issue is resolved.
Additional Support
If you continue to face issues, please contact MyOwnConference support for further assistance.
By following these steps, you should be able to install or activate the Media Feature Pack on Windows 11 and resolve any issues with our DTS.exe software not starting or showing the webcam.
Updated on: 27/06/2024
Thank you!