Question 1

Attendees user guide

Accepted Answer

Platform MyOwnConference is a browser-based all-in-one video communication platform. This means you can access the online event from any browser installed on your laptop, desktop, mobile, or tablet device.

Here is a guide on attending an online event and troubleshooting should you have any issues with viewing or hearing the event.

The content of the article

Registering for a event
Technical requirements
How to join an event from the computer?
How to join an event from a mobile or tablet device?
Interaction & customizations during an event
How to speak during an event?
Dealing with technical issues
Additional information

Registering for a event

It's very easy to register for an online event that is held on the platform MyOwnConference. You can either register with your email address or with Google Connect in case it is enabled and if you have a Google account, of course.

Persons who have invited you to the webinar will send you a link to the registration page. In addition, they can send you the link by email notification directly to your inbox or, for example, by any messengers, like WhatsApp, Telegram, and such.

The link for event registration must have a

Question 2

Getting started with the meeting room

Accepted Answer

Do you want to know how to hold a webinar or team meeting?

In this presenter user guide, we will try to explain the best and easiest way to hold your online events.

Interactive elements of your speech are vital event tools. Due to them, you, as the presenter, can transfer, perceive and discuss information with the event attendees. In addition, attendees can participate in discussions at the events using their microphones, webcams, or text chat.

Making your presentation more engaging, understandable, and dynamic is easier with the help of demonstrating slides and videos. Due to these, events draw more interest, and their effectiveness increases.

On the other hand, the moderation process also plays an essential role in a successful event.

Therefore, this user guide will tell you about these and other vital possibilities for hosting an online event on the platform MyOwnConference, which in it turn, will help you and your event presenters hold their events at a high level.

Getting started

In other articles for account owners, we already described [how to create a public event in the instant room](https://support.myown

Question 3

Technical requirements

Accepted Answer

The content of the article

Compatible OS
Compatible browsers
Compatible mobile devices
Compatible tablet devices
Adaptive broadcasting
Hardware setup checking
Connection speed
Firewall settings
Emails delivery

Compatible OS

The event presenters and attendees can use all well-known OS like macOS, iPadOS, iOS, Microsoft Windows, Linux and Chrome OS. We have tested our platform on all of them. Our only limitation is that Linux users cannot share screens and use our secure TCP-based alternative broadcasting technology.

The list of the compatible OS: | OS | Real-time streaming | Delayed streaming up to +8-15 sec | | -- | -- | -- | | MacOS 10.6+ | ✔️ | ✔️ | | OS X 10.8+ | ✔️ | ✔️ | | macOS 10.12+ | ✔️ | ✔️ | | iOS 12+ | ✔️ | ✔️ | | iPadOS 13.1+ | ✔️ | ✔️ | | Windows 7+ | ✔️ | ✔️ | | Ubuntu 14.04+ | ✔️ | ✔️ | | Chrome OS | ✔️ | ✔️ | | Android | ✔️ | ✔️ |

|| Linux version of our downloadable plugin will be available soon.

Compatible browsers

Your attendees will be able to join your events on all major browsers including Safari, Microsoft Edge, Mozilla Firefox, Google Chrome, and Opera.

We strongly recommend using Google Chrome or any Chromium-based version like Brave for all our presenter

Question 4

Public events in an instant meeting room

Accepted Answer

Working with instant meeting rooms

Are you looking for the perfect solution to spread your brand awareness and reach a wider audience?

Or would you like to create an event that your attendees can access in one click?

Indeed, by creating a public event, everyone can join the instant meeting room through the same single access link without filling out a registration form.

Public events also open up other possibilities, such as open office hours events and quick huddle meetings.

So how do you do it?

Control panel

First, you need to sign in to your control panel of MyOwnConference. Fill in your email and password, then click on the «Sign in» button.

Then navigate to the «instant meeting rooms» menu item in the main menu.

And click on the «New room» button beside the main menu.

Name of the instant meeting room

Enter your instant meeting room name or leave it as is if you never mind.

Moderators & Presenters

Invite the other moderators or presenter if you need it.

| We will discuss this process in detail in a separate article which you can find here: How to manage and invite moderators to your on

Question 5

How to schedule your event?

Accepted Answer

This video will cover the best practices to keep in mind before scheduling your event. We will explain the technical requirements, help you with your setup, and show you how to plan a test event to check if everything is working correctly.

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Question 6

Online support team

Accepted Answer

MyOwnConference online support team

Our support team assists our clients in setting up and monitoring online events, check recording process, sending emails and reminders, as well as help with sharing the links to events and such.

||| At same time, if you are a attendee of the event with questions related to the event you’re attending, please contact the organizer or host of your event directly.

We speak English, Polish, Russian, and Ukrainian.

You can contact our support team from Monday to Friday during our office hours:

09:00 – 21:00 Central European Time (CET)
12:00 AM – 12:00 PM Pacific Time (PT)

You can contact our support team on Saturday during the following time:

11:00 – 17:00 Central European Time (CET)
2:00 AM – 8:00 AM Pacific Time (PT)

|| We do not work on Sundays but always try to review our inboxes to help our clients in emergency cases.

You can also contact us through the support widget (at the bottom right of the screen):

From your control panel, once connected to your account

From the help center

From the website

| Moreover, you, your moderators

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