Limit webinar registration by plan capacity

Limit webinar registration based on plan capacity

In this article, we’ll take a closer look at a powerful and easy-to-use feature that allows you to automatically stop accepting new registrations once your webinar reaches the participant limit of your current pricing plan.

This tool is perfect for managing your audience size, preventing overcrowding, and creating a sense of urgency by showing that seats are limited — encouraging people to register faster.

This feature is only available for scheduled webinars and automated webinars.
It is not supported for instant webinars or permanent webinar rooms.

Important notes

This feature only works with the public webinar link, which you publish on your website or share manually via social media or messaging apps.
For it to work correctly, email collection must be enabled and set as required in the webinar registration settings.

How to enable the feature

Open the webinar creation screen or edit an already scheduled webinar.



Go to the «Registration and Access» tab.



Enable the toggle «Stop registration at pricing plan capacity.»



That’s it!

Once your registration count reaches the limit defined by your current plan, new registrations will automatically be blocked.

How it works

Go to the Access Links section of your webinar and copy the public registration link.



Note: this feature only works with the public link, not personal links.

Once copied, the link is saved to your clipboard.



Share the link on your site, via email, or in a message. Visitors will see the standard webinar registration page.



When this feature is enabled, a remaining seats counter is displayed and automatically decreases as participants register.

👉 You can hide the counter if needed, but we recommend keeping it visible. It creates a sense of urgency and scarcity, encouraging faster decision-making and more registrations.

Once the participant limit is reached, anyone trying to register will see a message saying registration is closed.

Viewing registration statistics

Open the «Statistics» section of your webinar. It works for both upcoming and past webinars.



You’ll see a list of registered attendees and the schedule for planned emails.



Or view a more detailed breakdown below:



Click on «More info» to view the full list of registered users.



You can also find this list in the «Attendees» tab of your webinar settings.



From there, you can manually remove participants — this will free up space and allow new registrations.

How to reopen registration

If you'd like to reopen registration — temporarily or permanently — simply go back to your webinar settings and disable the registration limit toggle.



The registration page will become active again and allow new sign-ups.
You can enable or disable this feature at any time based on your needs.

Summary

The pricing plan capacity limit is a simple yet powerful tool to control the number of webinar attendees. It helps you stay within your subscription limits while also acting as a smart marketing tactic — creating urgency and encouraging participants to register quickly.

Use it wisely, and you’ll find it much easier to keep your events organized and fully booked.
Happy webinaring! 🚀

Updated on: 27/03/2025